Q & A, Biz Building Tips & Ideas
Q. How to make Customer Care Calls?
A. Personalized customer service sets you apart from all the others and leads to long-term, profitable relationships with your customers. Set a goal to make 2 customer service calls a day and watch your business explode!
Here just a few reasons to call your previous customers and hostess. Start making those calls today! read more .....
Q. There are lots of things I can think of doing to grow my Avon business but I have 3 kids at home and they demand a lot of my time. Any suggestions?
A. Use the power of 3 and get out and TALK to people. There are SO many
people LOOKING for our kind of business. Do not pre-judge! If the
person is living and breathing...
Take the kids to the park. A little fresh air is good for you all... strike up a conversation with the other moms while the kids play. Hand out books and point out some of the scented pages. Have some Imari Seduction samples with you stuck to your business card. Form a play group to meet again and get their names and numbers - NOW you have contact info!
A. It's on your web site, Personal Beauty System. You pay to access it for a year. It's an amazing sales tool that people frequently overlook because it isn't free. It pays for itself with your first couple of customers who use it.
My first new customer ordered $150 in skin care based on the recommendations she received. You either invite them to take the survey by giving them a web address or ask them the questions over the phone and then email the recommendations to them - lots of ways to use it. At every grand opening for my downline we have new customers all take the survey. They buy more, no doubt about it, because it is customized for them.
Give them a gift first
And that means
professionalism of both you and Avon and your Customer will be delighted at the chance to try the world famous
Here's another idea to help you get new customers. Maria Gouveia arranged with the owner to set up a table at her Curves club she belongs to. It's a great way to let people see a sampling of our Avon products and gain new customers. Have plenty of books and samples on hand.
You could do this at health clubs, spas, businesses in their lunch or employee lounge area, hospital etc.
Instead of returning those new products your Customer decided not to buy . . . Sell them at a discount to get your money back! I sell returned products all the time at a discount. I will email my Customers a note and let them know I have a product that I would like to sell at a discount instead of returning it to Avon. If I bought a product at $10 customer price, I'll sell it at my cost. Try it.
Question: I currently have all my samples bunched up in a drawer and being the neat freak that I am I would like to know if anyone has a 'system' they use to organize their samples and their inventory.
Any ideas or assistance would be much appreciated.
Thanks!!
Representative Reply: Avon now offers a really cool "sample wallet" for only one dollar! You'll find it in the Tools section of the Purchase Order online under Campaign Literature.
Representative Reply: I also use a small tackle box when I take my samples with me. It's tiny, and doesn't look like a tackle box, but it's great for keeping them organized.
Trish
Representative Reply: I organize excess inventory in
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IDEAS TO GROW YOUR BUSINESS
Here's an idea to grow your business without even being present:
I just purchased a new tool from http://www.winnerinyou.com/salesaids/ It's a business card caddie box. It is so cool. I love it.
I purchased a clear acrylic window hook
as well and it is secure on the window. Plus, it's rain proof too. So, while you're away from your car potential customers and/or recruits can take your business card! (I hope you all have business cards!)
This works so well and a great addition to the magnetic signs I have on each side of my car.
Go to www.youravon.com then click on Avon Advantage then on Town & Country
This name badge is $8.95 and has the Anew Clinical logo on it.
Go to Avon Advantage and click on Town & Country
Check this one out as well...
This name badge carries the global
AVON BUSINESS CARDS
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Business cards available on
Go to www.youravon.com and click on Avon Advantage, then click on and Country. There are all kinds of business tools you can order - checks, stamps, clothing and more!
The Six Most Commonly Made Business Introduction Faux Pas
by Marian Gellatly Image Ctr Director DSWA
2. Remaining seated rather than standing when someone approaches you.
3. Not repeating the name of the person you’ve just met and using it atleast once during the conversation.
4. For men: shaking a woman’s “fingers”rather than her hand.
5. For women: giving a “dead fish” handshake, rather than one that is firm.
6. For women: not shaking hands with business associates you meet outside a business setting—shopping malls, grocery stores—asyou would during a business session.